We partner with CSA travelers insurance and is available to all our guests. Give our office a call to learn more.
FAQ Category: 2. Vacation Rental Homes
We are on call 24 hours a day 7 days a week for all emergencies. For all non-emergency requests, please give our office a call at 541-593-1653 between 8am and 5pm. If your non-emergency occurs after business hours please call the office and leave a voicemail. We will return your call after 8am the next business day.
Sunriver is 500 feet higher in elevation than Bend which means we get more snow that sticks around a lot longer. If you’re visiting in the winter, it’s best to have snow tires or chains to get around easily.
Yes, you can have campers for up to 48 hours in driveway but not for sleeping in. Camper storage is available through SROA which has two secure lots you can rent a space in. The SROA phone number is 541-593-2411.
Yes! If you need to move furniture around to better accommodate your group please feel free to do so and simply move it back before leaving.
Each home without air conditioning has a minimum of 2 box fans in the home. If you’d like extra fans, feel free to give our office a call and we’ll have extra fans delivered to you.
We will use the card on file (same one used for the 1st payment). If you’d like to change the 2nd payment method, notify our office via phone or guest portal for card change. Checks are not accepted within 30 days of check-in.
We can assist you with booking multiple homes near one another for your large party. Just give us a call to get started.
If you booked your home through a partner website such as VRBO or AirBnB your bill will never match ours as we do not have access to the fees they charge. For the best rates, book directly through out site or give us a call. Also, refunds for cancelled bookings are processed much quicker when you book direct.