Come Together In Sunriver

We're Village Properties at Sunriver, a full service property management and real estate company.

COVID-19 Policies & Procedures


COVID-19 

Cancellation Policy

UPDATED Cancellation Policy Due To Global Pandemic

Oct 1, 2020

Guests who cancel their booking 30 or more calendar days prior to their arrival will receive the option to:

a)    receive a full cash refund less a $75 cancellation fee, or

b)    utilize the full cash value of any monies paid for a future stay (up to 1 full year from date of arrival) and forego the $75 cancellation fee.

There will be no refunds for early departures. 

** This policy is subject to change as the global pandemic evolves. **

 

Payment Options

Did you know that down 10% (of your total cost) is all that’s required in order to reserve your home and dates with us? The rest of the payments can be made on your schedule and when you are financially able to make them. We only ask that the vacation is paid-in-full 30 days prior to your stay. We understand that money is tight right now, but you also need to get away. If you find that there is a different payment plan that would work better for your finances give us a call, we are always willing to work with you.


SHARC

The Sunriver Homeowners Aquatic & Recreation Center (aka SHARC) will be closed during the state mandated shut down between November 18th and December 2nd. For the most up-to-date information regarding SHARC please visit their website at www.sunriversharc.com


Safety Measures For Every Home

The safety of our guests, owners, and staff is of utmost importance at Village Properties at Sunriver. Below is an outline of the steps we take before and after each visit, for all of our properties. If you have any concerns, not addressed in this outline, we are always available by calling 541-593-1653.


Professional Cleaning 

Your family and guests deserve the peace of mind that comes with a professionally cleaned home. This has been our standard practice for many years. Cleanliness equals protection and we are doing even more to ensure that you are protected and pampered by professionals. Our full-time, professional cleaning crew utilizes EPA approved chemicals before every visit giving you peace of mind that your rental home is safe and perfectly disinfected. We also wash all linens in commercial washers and dryers using high heat to kill any germs. Next, we follow specialized processes to protect our linens between transport from our commercial washing facility to your rental. As a final step, our professional inspectors follow our cleaning crew to ensure that every home is clean and ready for your family and guests to enjoy safely.

 

Contactless Check-In/Check-Out 

Before COVID-19 we offered our guests the convenience of contactless check in/check out and will continue to do so for the foreseeable future. If you during your stay you find that you must stop into the office, rest assured that our office is also cleaned with EPA approved chemicals and we keep a bottle of hand sanitizer for your use in the reception area.

 

Keyless Entry In Most Homes 

The majority of our homes have installed keyless entry keypads on their doors which ensures contactless check-in/check-out and limits surface contact with viruses by not having to take a physical key with you everywhere you go. The keypads are sanitized before every visit as well.


CURRENT SPECIALS
CURRENT SPECIALS

Check out our current specials to get the best rate on your next vacation

More Details
LOCAL DISCOUNTS
LOCAL DISCOUNTS

Save at these local retailers just for being our guest!

More Details
ALREADY OWN A VACATION HOME? THINKING ABOUT BUYING ONE?
ALREADY OWN A VACATION HOME? THINKING ABOUT BUYING ONE?

Let us show you how to maximum your home's revenue potential

More Details
EXPLORE THE AREA
EXPLORE THE AREA

Looking for something to do while you're in town? Check our our events calendar & plan your s...

More Details
CONNECT WITH US
CONNECT WITH US

We would love to hear from you! You can find us on Facebook, Instagram, Yelp and more!

More Details
logos